Free Call 1800 664 321
Ask Yourself These Questions…
- How many non-Australian web hosting companies give you FREE phone calls to contact them, any time of the day or night?
- How much does it cost your business if your web site is temporarily not visible and you miss out on sales?
- How inconvenient is it when you have problems with your email?
- How much is it worth…in DOLLARS…to be able to call and speak to someone in the event of an emergency?
24/7 Emergency Telephone Support Means…
- Red Rook endeavours to have your website visible and your email accessible, 24 hours a day, 7 days a week.
- You can contact us if you ever find that either your website is not visible, or you can’t RECEIVE emails. We’d like to know about it, because maybe other customers are experiencing the same problem.
- When you phone us, someone will answer the phone. If they don’t, it might be because we’re taking another call (in which case leave your name, phone number, and concise message). We’re either fixing the problem, or we’ll be phoning you back to find out more details.
- If the problem is important, but not critical, first submit a technical support request via the online form.
How You Can Help…
There are some checks you can make yourself before telephoning us. We’ve created a document you can view online…or better still, print it out for future reference.
Keep it near your computer, in case of emergency.
Then phone us if necessary on 1800 664 321.