Rushfaster is extremely happy with the continuous high standard of customer service at Redrook.
We recently underwent some changes to our website which were highly critical to our business - Redrook provided great personalised technical support for this implementation.
Your service is always fast, helpful and friendly. Thank you for having an outstanding web hosting service that we can rely on.
Rushfaster Pty Ltd
I would like to thank RedRook for their outstanding customer service. I have been running my online store for over two years now, and during that time I experienced a few different web hosts. Changing from one host to another is no easy task and usually quite a stressful time for a store owner.
Paul, at RedRook, was there to help from the very beginning. There were a few hiccups (as there is whenever you change hosts) but Paul made this easy. He was always either a phone call or an e-mail away, and he truly went out of his way to help. I had my store up and running in just a couple of days.
I’m very glad that I found RedRook, and have never looked back. Their servers are always reliable and speedy. A big thank you to the team at RedRook!
I would just like to say that hosting our site with you has been a breeze. If I ever have problems, I am impressed by not only the speed of your reply, but also the fact that you go in and fix what I needed help with.
Thanks tech support team!
Introduced to Red Rook through a client, I was overwhelmed by their
attention to one-on-one service and delighted at the lack of automated response systems.
Congratulations, and kudos to Paul who's always there to help when it's needed.
Veraida Pty Ltd
Spot on! Thanks for doing the email addresses, and thanks for explaining my CGI problems!!!
Also, thanks for being so quick!!! Very impressed!
I'll be sure to bring along any new clients - you've got two out of me so far!
To whom it may concern,
I am writing this e-mail to express my appreciation for the efforts of Paul and the Red Rook team.
I'd like to take this opportunity to thank the Red Rook team for providing a service that our organisation have been completely delighted with.
From the very outset Paul and the team at Red Rook offered continuous service support when requested.
They also carry out their service and support in a manner that is always professional, friendly and accomodating to my staff's enquires.
A specific example that I'd like to relay is the time we began our business association with Red Rook. Being computer illiterate myself, Paul took me through every necessary step to ensure that my e-mail accounts were up and running in the quickest time possible.
This service support has continued throughout our months of association.
The Trainstation Gym and Fitness Complex look forward to an ongoing relationship with Red Rook and are pleased to recommend their organisation to any company considering their services.
Feel free to contact me if you have any further questions.
The Trainstation Gym and Fitness Complex
Bankstown Sydney NSW
OK let's get this straight. You guys are nice... in fact after LA real nice.
You have helped me deal with crap, and you even met me for coffee in Hobart and discussed what we needed to do. I hate automated responses, and even when you do that it's done on a one to one basis. You haven't hassled me for cash...YET. But I feel that when we have got everything in place that will be cool.
It's what some people would say is an old fashioned way to work... well in my book it's the best way. Built on trust of the supplier and client, it works both ways. So it's all great. I look forward to doing long term business with you guys, and good luck.
To Whom It May Concern:
Visual Obsession can attest first hand to the great service offered by Redrook. It is obvious that this company has an experienced group of enthusiastic employees who enjoy a challenge and make sure you are 100% impressed.
We would highly recommend for your company to use Redrook they are comfortable to work with and deliver a seriously high quality product.
Redrook assisted Visual Obsession with:
- Web Hosting
- Tech Support
We found Redrook to be:
- Highly professional in all aspects of their work
- Cost competitive
- Friendly and helpful
After wading through endless Hosting Sites, I felt Red Rook offered an Australian based Service along with a set up designed to deliver "fast".
As i have a site heavy with graphics..speed was important...anyway the last 7 weeks from all reports and friends indicate that Red Rook has delivered on its promises ..and i will continue to use Red Rook and recomend it to anyone seeking a quality Service Provider.
I would just like to thank you guys for your excellent service, and reliability. Since we have changed our hosting to RedRook we have not had a single customer complaint about not being able to access the site or anything that wasn't directly related to my scripting.
Thanks again for your excellent service.
You guys at Redrook ROCK
Thank goodness for your help,
Thank goodness for your service
Thank goodness I found you.
To whom it may concern,
I would first just like to say a very big thankyou to Redrook Web Hosting for that excellent service that Andrew's Bird & Pet Palace has received from you.
I Carolyn Hope being the administrator for Andrew's Bird & Pet Palace and the sites designer, after having many problems with Primus for over 3 months since purchasing the domain name and hosting they never had the web site running proparly.
Since doing a search in google on web hosting in australia, your name popped up and your prices are the best I had seen in 3 weeks of searching.
So I enquired more and everything seemed to be exactly what we were looking for, so we signed up and within a couple of days we were completely up and running.
Again thankyou for providing your web hosting service because in the 1&1/2 months that we have been hosted with you, the business has picked up with enquiries and sales by at least 40% which is what we were trying to at least achieve and now it is only moving & looking forward from here on.
I would like to thank you for Red Rook's great service and offerings.
Your service is second to none. We needed to be setup fast when we
first came to you and that is what we got. Every time we have needed
support it has always been dealt with promptly, which is a great credit
to Paul and your other support staff.
We started off with just hosting
www.helpdesk-support.com with you and through your service and the
packages that you offer, we were soon hosting www.online-business-tips.com with you also.
I have no hesitancy in recommending you to our customers and associates
and would be happy to be reference for you. Please feel free to use
this email as a testimonial on your website or other marketing.
I look forward to continuing a long relation with your company.
All the best,
CEO / Mangaging Director
I am very pleased with your service...The service is excellent, fast and well supported.
All the best,
I'm really impressed by your promptness and professionalism - A far cry from our previous host.
Vision 1 Architects
Architecture and Autocad Support