To help resolve technical issues in the shortest time possible, please FIRST follow the steps listed here [View] [Red Rook Support Requests.pdf]. We suggest you download and print out a copy of this document in order to help you troubleshoot next time you experience any technical difficulties.
Normal Support Requests: If you still need to submit a Support Request, you can do so via the Support Request form.
Emergency Support Requests: Our EMERGENCY technical support number, all day, every day, is 1800 664 321. In some instances you will be provided with further instructions including the mobile phone number of the engineer on call.
It is also then a requirement to submit a Support Request via the form on http://support.redrook.com. (Please note that if the issue is not an emergency, you may be billed!)
Sales Contact
For all Sales-related enquiries, please follow the link below. Sales contact details are available here.
Frequently Asked Questions
Frequently
asked questions can be accessed here.
Please also
read through the Technical
FAQ.
Red Rook Web Hosting prides itself in offering Technical Support to clients not seen by most other Web Hosting Companies. We are committed to providing excellent service and very fast response times. Red Rook is also ALWAYS open to customer feedback and suggestions to help improve our services to you, the customer.
Other Useful Links
PHP Resources:
Some usefull links to scripts and tutorials concerning PHP.
Support Requests
