Frequently Asked Questions
All Questions | General
Information | Getting
Started | Technical
Information
Technical
Terms | E-commerce | Website
Design | Website
Promotion
Getting Started
1. How do I add another email address?2. How do I check for domain name availability?
3. What makes a good domain name for my business?
4. What types of domain names can I have?
5. Can Red Rook register my domain name for me?
6. Will Red Rook delegate my domain name for me?
7. I don't have my web site designed yet. Can I start promoting my new web site and email addresses?
8. How much disk space do I need for my web site?
9. Can I change or update my web page myself? How often?
10. How do I receive emails to 2 different email boxes?
11. How do I connect to the Internet now that Red Rook is hosting my web site?
12. What about my e-mail?
13. What sort of content can I have on my web site?
14. What information does Red Rook need in order to transfer (delegate) my domain?
15. How do I test a virtual site while I am waiting for the DNS records to propagate?
16. How do I set up a password-protected web page?
17. What are Red Rook Web Hosting's Name Server details?
18. How do I setup Outlook Express to send and receive emails?
19. Can I still download emails to my computer if I use Webmail?
20. I can't see my website. How can I troubleshoot to find the problem?
21. How do I access statistics for my website?
22. I have delegated my domain name but still can't see my website.
23. How do I change my passwords for my email and admin Control Panel?
24. Can I create a sub-domain?
25. I have uploaded my website but it isn't displaying.
26. I have an email hosted elsewhere. How do I redirect emails to my email hosted with Red Rook?
27. How do I access my Webmail account?
28. Can I register my domain with one company and host the web site with another?
29. How do I set up another POP email account?
30. How do I create an email alias?
31. How do I access my email Control Panel?
32. How do I test my website before it goes live?
33. Does Red Rook allow mass emails or SPAM?
34. What speed connection to the Internet will my web page have?
35. I need 100 POP email accounts, is there a bulk discount?
36. What folder should I FTP files to?
37. How do I set up FTP with Dreamweaver?
38. How do I set up my SSL Certificate?
Red Rook is your Australian web hosting company. We serve customers seeking a web hosting provider in Australia, with Australian infrastructure and support. Whether you're in need of hosting for your web site, good ideas for a domain name, or perhaps even domain name registration, we're here to help.
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